FAQs

To avoid missing out on your tickets, purchase them here (online sales available until the day before your departure). We inform you that tickets are subject to capacity and that for this reason, we cannot guarantee their availability at the park ticket offices.

No, you can bring them in digital format.

Yes, we have dataphones both at the ticket offices and at the Manreana snack bar.

Yes, always with the bracelets on.

Yes, we have a road to access all areas of the park.

All spaces (w.c, dining room, bedrooms…) are adapted, and there is also a pathway to move around outside.

Dogs are allowed in as long as they are on a leash. Remember to be responsible for their droppings and to ensure that they do not enter areas with animals or communal areas.

There is no problem bringing food and drinks into the park, always remember to leave the spaces clean using the trash cans provided. We have a covered and outdoor picnic area.

In the buffet we have signs with the name of each dish and the intolerances and/or allergens. In special cases, you can tell us about it in the comments section when purchasing your tickets.

No, keep in mind that animals have an established diet that must be respected for their health.

If the park cannot open due to rain and you have purchased advance tickets through our website, we will notify you via social media and email.
In this case, we will provide you with a discount code that you can redeem by reserving tickets for a new date on the website and entering the coupon code in the corresponding box.
You will be able to redeem the code for 30 calendar days (counting from the closing date)